Parts & Services
We take great pride in providing superior product services to all our customers throughout the world.
Our dedicated, highly-trained, and experienced support professionals are capable and ready to provide our customers with routine maintenance, field service, system upgrades, and emergency calls.
How to Request for Services
If you have any service need, please contact us by calling (408) 383-1888 or e-mail in
fo@cdsemi.com.
Service Offerings
We offer the following services to our customers:
Field Service Support
Our experienced Field Service Engineers (FSEs) are ready to help keep your systems running. We go above and beyond to ensure total customer satisfaction on each service call.
PM Contracts
We offer scheduled Planned/Preventative Maintenance (PM) service contracts to help ensure that your systems remain in optimal operating state.
Upgrades
We offer assistance with system upgrade or reconfiguration upon request. Our highly-trained, experienced design engineers can provide solutions to a myriad of different wafer handling scenarios.
Refurbishment
We can offer a factory refurbishment if your system is beyond field service repair. The refurbishment includes full system testing and re-installation at customer site.
In-house repair
We offer repair services for all PC boards, power supplies, spindle controllers, and all other assemblies.